PRIVACY POLICY, TERMS & CONDITIONES
AND LEGAL INFORMATION
1 -
GENERAL INFORMATION AND DEFINITIONS
MESSE
MUENCHEN DO BRASIL values the privacy of its users and has created this
Privacy Policy to demonstrate its commitment to protecting their privacy and
personal data, pursuant to the General Data Protection Act (LGPD) and other
laws on the matter, as well as to describe how your privacy is protected by
MESSE MUENCHEN DO BRASIL when collecting, processing and storing your personal
information.
1.1
Definitions
User:
all natural persons who use or visit the Website(s) and/or Application(s),
being over eighteen (18) years of age or emancipated and fully capable of
performing all acts of civil life, or those who are absolutely or relatively
incapable persons and who are duly represented or assisted.
Personal
Data: it shall mean any information provided and/or collected by MESSE MUENCHEN
DO BRASIL, by any means, including public means, which: (I) identify, or which,
when used in combination with other information handled by MESSE MUENCHEN DO
BRASIL, may identify a individual; or (II) from which an individual's
identification or contact information may be obtained. Personal Data may be in
any medium or format, including electronic or computerized records, as well as
paper-based files. Personal Data, however, do not include business phone
numbers, business mobile phone numbers, business addresses, or business email
addresses.
Purpose:
the objective and purpose that MESSE MUENCHEN DO BRASIL wishes to achieve from
each act regarding the processing of personal information.
Necessity:
a justification as to why it is strictly necessary to collect personal data, in
order to achieve the purpose, while avoiding excessive collection.
Legal
basis: the legal foundation that makes the processing of personal data
legitimate for a given prior purpose of MESSE MUENCHEN DO BRASIL.
Consent:
the express and unambiguous authorization granted by the User holding the
personal data so that MESSE MUENCHEN DO BRASIL is able to process their
personal data for a previously described purpose, in which the necessary legal
basis for the act requires the express authorization of the holder.
This
policy applies, in general, to all Users and potential Users of the services
offered by MESSE MUENCHEN DO BRASIL, including Users of websites or other media
operated by MESSE MUENCHEN DO BRASIL and summarizes how MESSE MUENCHEN DO
BRASIL may collect, produce, receive, classify, use, access, reproduce,
transmit, distribute, process, archive, store, delete, evaluate or control
information, modify, communicate, transfer, disseminate or extract the
collected data, including personally identifiable information, accordingly with
applicable legal bases and all applicable privacy and data protection laws.
By
accessing and/or using the website of our events, the User declares to be at
least eighteen (18) years of age and to have full and express capacity to
accept the terms and conditions of this Privacy Policy and the Consent
Agreement for all legal purposes. Relatively capable individuals, aged between
sixteen (16) and seventeen (17) years of age, may enter the fairs, without the
need for assistance or legal representation, having provided the appropriate
contact information from those their guardians, solely for security purposes in
guaranteeing the interests of the relatively capable persons.
In
the event that the User does not fit the above description and/or does not
agree, even in part, with the terms and conditions contained in this Privacy
Policy, they should not access and/or use the services offered by MESSE
MUENCHEN DO BRASIL, as well as the websites and services operated by it.
2 -
COLLECTION AND USE OF PERSONAL INFORMATION
The
User is aware that they are providing information consciously and voluntarily
through forms or through the websites operated by MESSE MUENCHEN DO BRASIL.
When
the User signs up and/or fills in forms offered by MESSE MUENCHEN DO BRASIL,
including on the websites operated by it, certain Personal Data requested shall
be kept confidential and shall be used solely for the purpose that motivated
the registration.
3 -
SHARING AND PROCESSING OF PERSONAL INFORMATION
MESSE
MUENCHEN DO BRASIL may disclose the Personal Data collected to third parties,
in the following situations and within the limits required and authorized by
the General Data Protection Act (LGPD):
With
its customers and partners, where necessary and/or appropriate for the
provision of related services;
With
companies and individuals hired to carry out certain activities and services on
behalf of MESSE MUENCHEN DO BRASIL;
With
group companies, as well as the headquarters in Germany;
With
suppliers and partners to carry out the services contracted alongside MESSE
MUENCHEN DO BRASIL (such as information technology, accounting, and others);
For
administrative purposes such as: research, planning, service development,
security, and risk management.
Where
necessary as a result of a legal obligation, determination of a relevant
authority, or a court decision.
In
the event that any Personal Data is shared with third parties, all subjects
mentioned in items 1 to 6 shall use the shared Personal Data consistently and
in accordance with the purposes for which they were collected (or to which the
User previously consented) and as determined by this Privacy Policy, other
website or country privacy statements, and all applicable privacy and data
protection laws.
4 -
LEGAL REASONS FOR DISCLOSING YOUR DATA
In
certain circumstances, MESSE MUENCHEN DO BRASIL may disclose Personal Data, to
the extent necessary or appropriate, to government agencies, consultants and
other third parties in order to comply with the applicable law or with a court
order or subpoena, or in the event that MESSE MUENCHEN DO BRASIL believes in
good faith that such action is necessary to:
Comply
with the legislation that requires such disclosure;
Investigate,
deter or take action related to suspected or actual illegal activities or to
cooperate with public agencies or to protect national security;
Execution
of your contracts;
Investigate
and provide defense against any claims or allegations of third parties;
Protect
the security or integrity of services (for example, sharing with companies that
are experiencing similar threats);
Exercise
or protect the rights, property and safety of MESSE MUENCHEN DO BRASIL;
Protect
the rights and personal safety of its employees, users, or the public;
In
case of sale, purchase, merger, reorganization, liquidation or dissolution of
MESSE MUENCHEN DO BRASIL.
MESSE
MUENCHEN DO BRASIL shall inform the respective Users of any legal demands that
result in the disclosure of personal information, in accordance with what is
provided in item 4, unless such awareness is prohibited by law or by a court
order, or if the request is an emergency. MESSE MUENCHEN DO BRASIL may contest
these demands if it deems that the requests are excessive, vague, or made by
non-relevant authorities.
5 -
SECURITY OF PERSONAL INFORMATION
All
Personal Data shall be stored in the MESSE MUENCHEN DO BRASIL database or in a
database maintained "in the cloud" by the service providers hired by MESSE
MUENCHEN DO BRASIL, which are duly in accordance with current data legislation.
MESSE
MUENCHEN DO BRASIL and its suppliers employ several security procedures to
protect the confidentiality, security and integrity of your Personal Data,
preventing the occurrence of any damages arising from the processing of such
data.
Although
MESSE MUENCHEN DO BRASIL uses security measures and monitors its system to
check for vulnerabilities and attacks in order to protect its Personal Data
against unauthorized disclosure, misuse or alteration, the User understands and
agrees that there are no guarantees that the information cannot be accessed,
disclosed, altered or destroyed due to breach of any of the physical, technical
or administrative protections.
6 -
DATA RETENTION
MESSE
MUENCHEN DO BRASIL retains all data provided, including Personal Data, for as
long as the User's registration is active and as necessary to carry out its
services.
MESSE
MUENCHEN DO BRASIL shall retain your Personal Data and keep your data stored
until it receives a request for deletion or in accordance with the deadlines
defined by the LGPD.
MESSE
MUENCHEN DO BRASIL may keep your Personal Data after receiving your deletion
request or after the deadlines defined by the LGPD, if necessary to comply with
legal obligations, resolve disputes, maintain security, prevent fraud and
abuse, and ensure compliance of contracts.
7 -
LEGAL BASIS FOR PROCESSING AND THE LGPD
THE
MESSE MUENCHEN DO BRASIL declares that it complies with the current legislation
and shall follow the provisions of the LGPD regarding the form of obtaining
data from its registry database and necessary authorizations for the use,
transfer and commercial exploitation of data subject to control by such legal
text.
MESSE
MUENCHEN DO BRASIL handles Personal Data only in situations where it is legally
authorized to do so or through its express and unambiguous consent from the
User.
As
described in this Policy, MESSE MUENCHEN DO BRASIL has legal bases to collect,
produce, receive, classify, use, access, reproduce, transmit, distribute,
process, archive, store, delete, evaluate or control information, modify,
communicate, transfer, disseminate or extract data about the User.
The
legal bases include your consent (expressly and unambiguously collected in the
Consent Form), contracts and preliminary contractual procedures (in which
processing is necessary to enter into the contract with the User) and
legitimate interests, provided that such processing does not violate your
rights and freedoms, in accordance with the General Data Protection Act (LGPD).
Such
interests include protecting the User and MESSE MUENCHEN DO BRASIL from
threats, complying with applicable legislation, regular exercise of rights in
judicial, administrative or arbitration proceedings, enabling the performance
or administration of business, including quality control, reports and services
offered, managing business transactions, understanding and improving business
and customer relationships, and enabling users to find cost-effective
opportunities.
The
credit or debit card numbers provided by the User are used on a third-party
platform, which are the result of partnerships contracted by MESSE, only in the
processing of payments for the Services provided, not being stored in a
database, such security responsibility lying with the respective service
providers.
MESSE
MUENCHEN DO BRASIL may maintain and process the User's personal data throughout
the period in which the data is relevant to the achievement of the stated
purposes. Anonymized personal data, without the possibility of association with
the individual, may be kept for an indefinite period.
The
User is entitled to obtain from MESSE MUENCHEN DO BRASIL, in relation to the
data processed by it, at any time and upon request: I - confirmation of the
existence of processing; II - access to data; III - correction of incomplete,
inaccurate, or outdated data; IV - anonymization, blocking or deletion of
unnecessary, excessive or processed data in breach of the provisions of Act
13,709; V - data portability to another service or product supplier, upon
express request and in compliance with commercial and industrial
confidentiality, in accordance with the regulation of the controlling agency; V
- data portability to another service or product provider, upon express
request, in accordance with the regulations of the national authority, in
compliance with commercial and industrial confidentiality; VI - deletion of
personal data processed with the consent of the holder, except in the cases
provided in Article 16 of Act 13,709; VII - information on public and private
entities with which the controller has shared the data; VIII - information on
the possibility of not providing consent and on the consequences of denial; IX
- revocation of consent, pursuant to section 5 of Article 8 of Act 13,709 of
2018, General Data Protection Act (LGPD).
MESSE
MUENCHEN DO BRASIL shall not process the personal data of children and
adolescents, except when performed in its best interest, with the specific
consent of parents or guardians, unless the collection and processing of data
is necessary to contact the parents or the legal guardians, pursuant to the
General Data Protection Act (LGPD).
The
User has the right to deny or withdraw the consent provided to MESSE MUENCHEN
DO BRASIL, when this is the legal basis for processing personal data, and MESSE
MUENCHEN DO BRASIL may terminate the provision of its services for such user in
the event of occurrence of such request.
If
you have any questions regarding the legal bases for collecting, processing and
storing your personal data, please contact MESSE MUENCHEN DO BRASIL and your
Data Protection Officer via email to dpo@mm-br.com.
8 -
RIGHT TO ACESS AND CONTROL YOUR PERSONAL DATA
MESSE
MUENCHEN DO BRASIL offers the User several options of what to do with their
Personal Data that are collected, processed and stored, including their
deletion and/or correction. The User is able to:
Delete
data: The User may request the deletion of some of their Personal Data (for
example, if they are no longer required to ensure provision of the services);
Change
or correct data: The User may edit or request the editing of some of their
Personal data. The User may also request updates, alterations or corrections to
their data in certain cases, especially if they are incorrect;
Place
objections, limits or restrictions on the use of data: The User may request the
interruption of the use of all or some of their Personal Data (for example, if
we do not have the right to continue using them) or limit our use of such data
(for example, if their Personal Data are incorrect or illegally stored), it
being noted that MESSE MUENCHEN DO BRASIL may handle Personal Data in
accordance with the listed legal bases.
The
User has the right to access or take their data: The User may request a copy of
their Personal Data and the data that the User has provided in a readable
format in printed form or by electronic means.
The
User may make the requests listed above by contacting our Data Protection
Officer via email to dpo@mm-br.com.
These requests shall be considered in accordance with the applicable laws.
9 -
POLICY REVIEWS
In
the event that MESSE MUENCHEN DO BRASIL modifies this Privacy Policy, such
changes shall be posted visibly on the MESSE MUENCHEN DO BRASIL website and at
its events. In the event that the User has any questions regarding the
website's privacy policies, please contact MESSE MUENCHEN DO BRASIL through the
addresses below or on the Data Protection Officer's service channel.
10 -
TERMS AND CONDITIONS OF USE OF THE PLATAFORM
The
following terms apply to online ticket purchases and sale contracts between
MESSE MUENCHEN DO BRASIL FEIRAS LTDA. and its customers. In this context, the
exclusive business terms and purchase and sale terms of customers are excluded.
Any changes to the terms of purchase and negotiations shall only be valid if
confirmed in writing by MESSE.
10.1
Agreement execution
The
offer presented to the customer, whether in exhibition agreements or ticket
orders, shall be binding and shall occur upon submission of the purchase order,
pursuant to Article 427 of the Civil Code. The agreement shall be executed upon
receipt of payment by MESSE MUENCHEN DO BRASIL, the customer waiving their
right to receive an express acceptance of their order.
A
copy of the agreement shall be provided to the customer upon completion of the
order, and the instrument can be consulted at any time.
10.2
Compliance with the agreement by customer
Ticket
prices displayed on our website at the time of the order shall be the
definitive prices. Payment must be made immediately to the third-party payment
service provider upon execution of the agreement and may be made by bank
transfer, credit card or direct debit to your account. MESSE MUENCHEN DO BRASIL
shall accept the brands listed on the website, subject to the rules of the
third-party payment service provider. The performance of the agreement shall
not be carried out until Messe effectively receives the amounts payable.
10.3
Compliance with the agreement by MESSE MUENCHEN DO BRASIL FEIRAS LTDA.
The
customer shall receive an email containing the ticket for printing. Access to
the respective event shall be possible only upon presentation of the ticket.
After purchase, tickets are non-refundable, subject to the rules of the
third-party payment service provider. Regarding agreements with exhibitors, an
email shall be sent for confirming and hiring the services.
10.4
Cancellation of the Agreement by the customer
The
cancellation of transactions may be carried out within seven (7) days after the
purchase, without justification, due to the exercise of the right of
repentance, by informing MESSE MUENCHEN DO BRASIL of your desire to exercise
your waiver rights through the communication channel available on the portal.
The term shall be counted as from receipt, by MESSE, of the amount due as a
result of the purchase, subject to the rules of the third-party payment service
provider.
In
the event of cancellation of the transaction and refund of payment, tickets
shall be canceled and entry into the event shall not be allowed. The amounts
paid shall be fully returned within a maximum period of seven (7) days, subject
to the rules of the third-party payment service provider.
10.5
Liability
MESSE
MUENCHEN DO BRASIL shall be liable for any breach of contract or damage caused
by malfeasance or gross negligence in the negotiations. In situations of minor
fault, MESSE MUENCHEN DO BRASIL shall be liable only in case of breach of major
contractual obligations, in particular the core obligations of the agreement.
MESSE
MUENCHEN DO BRASIL shall not be held liable for damages resulting from the
exclusive fault of the customers, as well as for damages resulting from death,
physical injuries or health issues caused by breach of the obligations by the
customer or its agent or legal representative.
10.6
Communication
MESSE
shall provide its customers with an effective communication channel through its
website, on which users' demands can be serviced. Requests and requests for
clarification shall be answered within a maximum period of five (5) days.
10.7
Jurisdiction
The
rules of Brazilian law shall apply, in particular of the Civil Code, except in
the case of an express contractual clause that chooses a foreign jurisdiction.
Furthermore,
the laws of other states shall be promptly waived.
11 -
CONTACT
MESSE
MUENCHEN DO BRASIL has appointed its Marketing Coordinator Roberta Zeiger as
Data Protection Officer ("DPO"). The User may contact DPO at the following
physical address or via email to dpo@mm-br.com.
12 - INFORMATION
MESSE
MUENCHEN DO BRASIL FEIRAS LTDA. is a limited liability company registered in
the CNPJ/ME under No. 27.245.954/0001-10, Municipal Registration-SP No.
5.704.854-1, headquartered at Av. Francisco Matarazzo, 1752 - Cj. 1207-1210,
CEP: 05001-200, District of Água Branca, in the city of São Paulo, State of São
Paulo, Brazil, with Mr. Rolf Pickert as the legal representative of the
company.
12.1
Copyright
Copyright
2021. MESSE MUENCHEN DO BRASIL FEIRAS LTDA. All rights reserved. All text,
artwork, graphics, audio, video and animated files, as well as their uses shall
be subject to copyright and other intellectual property protection laws. They
may not be copied or altered for commercial or transmission purposes, or
otherwise used on other websites.
12.2
Trademark
Unless
otherwise indicated, all brands mentioned on the website of MESSE MUENCHEN DO
BRASIL FEIRAS LTDA. are legally protected trademarks of the company.
12.3
Links and external references
This
website contains links to other websites. We check these websites carefully.
Nevertheless, Messe Muenchen do Brasil Feiras Ltda. cannot be held liable for
the content of these linked websites. Additionally, Messe Muenchen do Brasil
Feiras Ltda. cannot be held liable for the content of websites that link to or
refer to us.
Therefore,
the following shall apply to all links: "Messe Muenchen do Brasil Feiras Ltda.
has no influence on the design and content of third-party websites. Therefore,
Messe Muenchen do Brasil Feiras Ltda. expressly distances itself from all
content on third-party websites, even if the website of Messe Muenchen do
Brasil Feiras Ltda. includes links to these sites."
This
statement applies to all links posted on our website. It also applies to all
Messe Muenchen do Brasil Feiras Ltda. websites, including all social media
channels such as Facebook, Instagram, LinkedIn, etc.
12.4
Webmaster
If
you have any questions, suggestions or complaints about our website, please
contact us at contato@mm-br.com.