GENERAL INFORMATION AND REGULATIONS FOR EXHIBITORS AND SUPPLIERS

Dear Exhibitor

We are very pleased to count on your participation as an Exhibitor at The Smarter E South America 2023, to be held on August 29-31, 2023, at Expo Center Norte (white, green and red pavilions), Rua José Bernardo Pinto, 333 - Vila Guilherme - São Paulo.

In order to facilitate your participation, better planning and logistics, we are sending you this manual.

The Exhibitor shall demand from all the companies it hires total compliance with the rules, specifications and requirements of "Expo Center Norte", contained in this MANUAL, especially in what concerns assembly and decoration.

Expo Center Norte" will stop any work that does not follow the assembly norms established in this MANUAL. Any costs incurred will be the Exhibitor's responsibility.

We advise that all persons responsible for the assembly of their products and/or decoration of the stand also have access to this information, so that arrangements can be made in a timely manner.

Atenciosamente
ARANDA EVENTOS

TERMS OF USE EUVOU

Read the term to the end and check the checkbox to proceed.

1. About euVou

euVou is a digital platform that offers solutions for event organization management, providing the best experience for both Visitor and Organizer.

In case you do not agree with the terms described here, please contact us so we can learn about your dissatisfaction and re-evaluate our Terms of Use.  Moreover, in case of disagreement, we recommend you not to register on our platform or use any of our services.

It is important to note that euVou is not part of the event organization. The activity developed by us is related only to the digital technology through which the event will be held. 

2. Use of the services

To use euVou services, you need to create an account on our platform. Learn more by accessing our privacy policy. 

Only persons in full condition to exercise the acts of civil life or through their legal representatives are allowed to register on our platform.

By creating an account you agree to provide true, complete and updated information about yourself. 

If we have reason to believe that any information you provide is untrue, we have the right to suspend or terminate your account, as well as refuse to provide any of our services.

Any error, delay, loss or damage caused due to the registration of incorrect, incomplete or outdated information is your sole responsibility. 

3. Username and Password

When you register on our platform, you create an digital access. Either by creating a login and password or by using social networks. The access information is personal and non-transferable. 

You are solely responsible for maintaining the confidentiality of the access information chosen when registering.

You are solely responsible for all activities that occur under your account and you undertake to notify us immediately of any unauthorized use of your account or any other  security breach.

euVou shall not be liable for any losses or damages resulting from unauthorized access or use of your account;

4. Your Obligations

By purchasing any of our services you commit to:

a. Enter correct, complete and updated data. Otherwise, the purchase may be invalidated and you will have to make a new purchase, subject to the conditions and availability of tickets/registrations at that time;

b. Bear the amounts charged on your credit card bill, in case this is the chosen payment method;

c. Pay the full amount of the invoice and pay it by the due date, if you choose this method of payment. After the due date, the boleto is no longer valid for the purchase and the ticket/registration will no longer be reserved for you;   

d. Buy  tickets/registrations only through euVou platforms (website and/or mobile app) or at authorized sale points. EuVou is not responsible for and does not vouch for the veracity or reliability of tickets/registrations purchased via third parties, other websites or any unauthorized point of sale;

e. Provide all the information and documents that are requested in case any purchase validation is required by euVou or the payment processor;

f. If you have purchased tickets/registrations using a credit card, have in hand at the entrance of the event an identity document with photo of the cardholder or the card used for the purchase;

g. Keep your ticket safe, not disclosing it or allowing third parties access to it in any way;

h. Bear the fee eventually charged by the payment processor in case of  credit resulting from the chargeback of purchase cancellation; and

i. Exclude euVou of any liability related to the event for which tickets/registrations were purchased. euVou is not the Organizer of the event. euVou provides the platform for Organizers to sell their tickets/registrations and manage their participants.

5. Cancellation and refund of transactions

It is the responsibility of the Organizer to communicate to potential Buyers its own cancellation policy, which must be compatible with the maximum refund period allowed by the Consumer Protection Code and request, when deemed necessary, the cancellation of the transaction through the tools present in the platform;

6. Image Rights

For all legal purposes, you authorize euVou to use your image and photographs that are include in platform or taken in the event, without any kind of restriction and remuneration.

7. Exclusion of Account

euVou, in its sole discretion, may terminate your account and remove any and/or all content created by you through the platform at any time and for any reason, including, without limitation, if we find that you have violated these Terms of Use.

8. Limitation of Liability

euVou does not produce or organize the event. The events sold through our platform are provided by Organizers and event agencies that use the services offered by euVou for selling their own tickets/registrations and managing their participants;

We do not participate in the production of the events made and sold through our platform and we are not liable, under any circumstances, for any losses and damages related to the participation in events that use our services;

euVou shall not be liable, under any circumstances, for any losses and damages related to the use of our services. We reserve the right to modify, suspend or temporarily discontinue the services we provide.

9. General Provisions

euVou shall not be liable for any damage or injury from the sending of information or advertising content that have not been triggered by euVou itself, whether legitimate or undesired, and also shall not be liable for the content of the opinions posted on the page of the events;

The euVou Terms of Use do not generate any exclusivity rights, unless the parties sign a written agreement to that effect, as well as no other rights or obligations other than those expressly provided herein;

The eventual tolerance to any violation of the terms and conditions contained herein shall be considered mere liberality and shall not be construed as novation, enforceable precedent, waiver of rights, tacit change of contractual terms, acquired right or contractual amendment;

Communication to euVou shall be made through the service channels indicated and available on our platforms.

10. Applicable Law

Although in compliance with the European legislation on data protection, this document is governed and shall be interpreted according to the laws of the Federative Republic of Brazil.

11. Venue.

The courts of Barueri, São Paulo, are hereby elected as the competent jurisdiction to settle any issues that may arise from this document, expressly waiving any other, no matter how privileged it may be.

12. Consent

When using our platform, you agree with the Terms of Use contained in this document.

13. Third Party Consent

If you are entering into this contract on behalf of another person, you warrant on your sole civil and criminal responsibility that you have the free, specific, informed and explicit consent of the person that you are representing;

In this case,  you do not have the represented person's consent, you should not proceed with the contracting.

Read the policy through to the end and check the checkbox to proceed.

This Privacy Policy was prepared by euVou (TECH HOUSE TECNOLOGIA EM EVENTOS LTDA) and is effective as of June 30, 2020.

1. euVou's commitment to privacy.

euVou is a digital platform that offers solutions for event organization management, providing the best experience for Visitors, Organizers, Exhibitors and Service Providers. 

In case you do not agree with the terms described here, please contact us so we can learn about your dissatisfaction and re-evaluate our privacy policies.  Moreover, in case of disagreement, we recommend you not to register on our platform or use any of our services.

It is important to note that euVou is not part of the event organization. The activity developed by us concerns only to the digital technology through which the event will be held. 

Thus, to develop our activity in the best possible way, it is essential that we collect some information about you.

The purpose of this policy is to make explicit the information collected about you and the way we will use it or not.

It is worth mentioning that this Privacy Policy applies to all systems connected to euVou, among them: the services provided by euVou through our website and our mobile applications.

2. What data is collected?

Most of our information collection and processing activities are typically based on

a. the necessity for the performance of contractual obligations;

b. the legitimate interests of euVou or third parties that are not overridden by your data protection interests, and

c. your consent.

We will explain each of these situations below.

2.1 Contractual obligations and legitimate interest.

We only collect essential information about you in order to do our business in the best possible way. Without this information, we would be unable to provide our services and to comply with our contracts with you and with third parties.

2.2 Data provided with your consent.

When you sign up for an account to access one or more of our services, we may ask for the following information about you:

b. identification document (ID and/or PASSPORT)

c. country of origin

d. gender

e. date of birth

f. full address

g. telephone for contact

h. e-mail for contact

i. company name where you work; and

j. position you hold in the company.

In addition, you can provide us with some additional information that will be provided by you through a questionnaire. This information will be used to create a database that will be used by the Event Organizers (read more in item #4). In some cases, depending on the Event Organizer demands, answers to questionnaires will be mandatory for participation in the Event.

2.3 Data generated by you.

We record information generated by you when you:

a. register for any event made available on our platforms;

b. sign up for our newsletter or any other mailing list;

c. respond to surveys;

d. submit a form to request customer support or contact euVou for any other purpose.

e. you log into our platform;

f. when you browse our platform.

a. time and place of entry and exit from the event;

b. length of stay in the event

c. booths visited;

d. time of permanence in the booths; and

e. origin of accreditation;

2.4. technical information.

When you visit our websites, we collect information that web browsers, mobile devices and servers make available, such as:

a. the internet protocol address;

b. browser type;

c. language preference;

d. time zone;

e. Referrer URL;

f. date and time of access;

g. operating system;

h. mobile device manufacturer; and

i. mobile network information.

We include this information in our log files to understand more about the users of our websites and applications.

2.3 Payment Information.

euVou does not handle any payment information. All processing is done by an external platform, unrelated to us.

3. Purposes for our use of information.

In addition to the purposes mentioned above, we may use your information for the following purposes:

- To communicate with you (e.g., via email) about events for which you have registered, changes to this Privacy Policy, changes to the Terms of Use, or other important notices;

- To keep you informed about upcoming events, invitations, offers, promotions and other information that we believe may be of interest to you;

- To invite you for surveys or feedback about our services;

- To understand how users use our products and services, to monitor and prevent problems, and to improve our products and services;

- To provide customer support and to analyse and improve our interactions with customers;

- To detect and prevent fraudulent transactions and other illegal activities, to report spam, and to protect the rights and interests of euVou, users of our services, third parties, and the public;

- To update, expand and analyse our records, identify new customers and provide products and services that may be of interest to you;

- To analyse trends, administer our websites, track Visitor behaviour in order to understand what Visitors are looking for and to better assist them;

- To monitor and improve marketing campaigns and make relevant suggestions to you.

- To build a robust database by using the data collected to create statistics based on Visitor behaviour.

4. With whom we share your information.

euVou is not the ultimate recipient of your information. The information provided by you and the information generated by you are made available to the Event Organizer, which is responsible for the storage and security of such information.

In addition, where appropriate, your information may also be shared with the Exhibitors of the Event, who will also be responsible for the storage and security of such information.

euVou keeps in its database only the essential information for the development of its activity and the information arising from legal obligations, tax or from specific court order.

We share your information only in the ways described in this Privacy Policy and only with parties that adopt appropriate confidentiality and security measures.

We require all euVou employees and contractors to follow this Privacy Policy for personal information that we share with them.

We may need to share your personal information and generated information with third party service providers, such as marketing and advertising partners, web analytics providers and payment processors. These providers are permitted to use your personal information only as necessary to offer these services to us.

In addition, we make available on our mobile application a "Networking" tool. This tool serves as an alternative to the old practice of exchanging business cards. Visitors can use it to exchange contact information with each other. The use of this tool is completely optional. However, you will only have access to your visitors' contact information if you allow your information to be shared with them as well.

5. Your rights.

Where we rely on your consent as the legal basis for proceeding with data collection, you have the right to withdraw your consent at any time.

You can unsubscribe from receiving newsletters and other non-essential messages using the "unsubscribe" function included in all such messages. However, you will continue to receive notifications and emails essential to our provision of service.

You can disable browser cookies before visiting our websites. However, if you do so, you may not be able to use certain features of the sites properly.

You may choose not to provide optional profile information. You may also delete or change your optional profile information. You can always choose not to fill out non-mandatory fields when you submit any form linked to our sites.

You have the right to access (and obtain a copy if necessary) of the personal information we maintain about you, including the source, purpose and processing period of the information.

You have the right to update the information we hold about you or to correct any inaccuracies. Based on the purpose for which we use your information, you may instruct us to add supplementary information about you to our database.

You have the right to request that your personal information to be deleted in certain circumstances, such as when it is no longer needed for the purpose for which it was originally collected.

You also have the right to request that we restrict the use of your information in certain circumstances, such as when you object to the use of your data, but we need to check whether we have legitimate reasons for using it.

You have the right to transfer your information to third parties in a structured, commonly used and machine-readable format in circumstances where the information is processed with your consent or by automated means.

You have the right to object to the use of your information in certain circumstances, such as the use of your personal information for direct marketing.

You have the right to complain to the relevant supervisory authority if you have a complaint about the way we collect, use or share your information. This right may not be available to you if there is no data protection supervisory authority in your country.

To exercise any of these rights, you should contact the Event Organizer directly.

If you have any questions, you can contact us at contato@euvou.net.br.

6. Information Retention.

We may retain your personal information for as long as necessary for the purposes described in this Privacy Policy. At times, we may retain your information for longer periods as permitted or required by law in order to perform our contracts, resolve tax-related matters, accounting matters, or to comply with other legal obligations.

When we no longer have a legitimate need to process your information, we will delete or anonymize your information in our databases.

In addition, some data may remain at euVou for statistical analysis and development of specific studies, always aiming to provide a better service to its users.

7. Security Measures.

To protect your personal information, euVou takes reasonable precautions and follows the best practices in the market to make sure that it will not be inappropriately lost, stolen, accessed, disclosed, altered or destroyed.

Whenever necessary, your information will be anonymized or even encrypted.

Furthermore, euVou keeps a controlled access over your information. Only authorized persons can have access, and all of them have signed a confidentiality agreement about the information accessed.

8. Data Protection Officer.

We have appointed a data protection officer to oversee our management of your personal information in accordance with this Privacy Policy. If you have questions or concerns about our privacy practices regarding your personal information, you may contact our data protection officer by sending an email to contato@euvou.net.br.

9. Changes to this Privacy Policy

This Privacy Policy may change from time to time. Therefore, we recommend that you periodically visit this page to be aware of any changes. If material changes are made that require new consent from you, we will post a new privacy policy.

Before we use information for purposes other than those set forth in this Privacy Policy, we will ask for your authorization.

10. Applicable Law

Although it complies with the European legislation of data protection, this document is governed by and shall be interpreted in accordance with the laws of the Federative Republic of Brazil. 

11. Place of Jurisdiction.

The courts of Barueri, State of São Paulo, are hereby elected as the competent jurisdiction to settle any issues that may arise from this document, expressly waiving any other, however privileged it may be.

12. Consent.

When using our platform, you expressly agree with the Privacy Policy contained in this document.

13. Third Party Consent.

If you are registering on behalf of another person, you guarantee, under your full civil and criminal responsibility, that you have the free, specific, informed and explicit consent of the owner of the registered data to the processing of his/her personal data;

In this case, if you do not have the data subject's consent, you should not continue with the registration.